It’s no secret that we love our tenants at Lockaway Storage! But in case there was ever any doubt, our facility managers are constantly thinking of new ways to make sure each and every one of our customers know that we appreciate their business.
Jake Medrano, facility manager at Lockaway Storage in Boerne, TX will be with the company for four years in July. He has been in the business long enough to know how important it is to build positive relationships and trust with his customers.
Jake is hosting a customer appreciation day at the Boerne facility June 2nd from open to close. He says that this is his way of making sure his customers know how he feels about them. “We just wanted to try to give back. I know none of our business is really possible without our customers. We just wanted to try to let everyone know that we really do appreciate them.”
Jake told us that not only will they have hot coffee and delicious donuts from Snowflake Donuts free for everybody to enjoy during the customer appreciation event, but also an exciting game to play.
“So right now we have a spinner on a big old wheel and they can spin it. Since the food drive is still going on, one slot is a donation to our food drive,. but the rest are things, like you can get a free lock, or get five dollars off your next months rent, or waive a late fee, stuff like that.”
Of course Jake is intent on making sure his customers feel appreciated, but says that everyone is welcome to get in on the fun. “The event is not just for customers, we’re trying to give back to San Antonio as a whole. We’ll let people spin the wheel, grab some coffee and a donut and hopefully it will remind them that we are still here and that we appreciate them!”
Jake also mentioned that they are still accepting donations for the Lockaway Storage San Antonio Food Drive. “We’re still doing the food bank so anybody who wants to donate to that, even better. Since the food drive ends on June 2nd, which is the same day as our customer appreciation day, we hope there will be people who are going to donate while they drop by for the event!”
Since we all know that donuts and coffee are a favorite of many, make sure to come early so you can start off your day right! This event is for everybody, so drop on by, spin the “Deal Wheel”, and say hi to Jake! We truly value every one of our customers, and we always love getting to know everyone from the greater San Antonio community!